Consumer Banking Group - Digital & Customer Experience
Vice President, Digital Channel Lead Regional
Aug 2015 - Jan 2021
As the Channel Lead and Product Owner for Digital Product Regional, I work with Stakeholders on the strategic plan, roadmaps and budgets for Digital Products. I manage multiple squads including POs, Backend and Frontend Developers, Designers that work on Digital Projects and rollout to the different channels across the region.
Digital Delivery - Mobility
UX Team Lead - Manager
May 2015 - Aug 2015
Crafting products and solutions for diversity of industries within the ASEAN region. Managing and mentoring teams of junior UX Designers to create innovative and usable products from requirement gathering, conceptualisation, prototyping and to market.
Regional Solutions Engineering
Jun 2012 - Apr 2015
Manage a team responsible for User Interface and Usability aspect of Web and Mobile Applications within PayPal. Gather requirements from Stakeholders and advise on design, usability and technical limitations. Translating high level requirements to technical specifications with security, risk management, usability and design in mind.
Drive innovation projects within the payment space. Product management of these projects from conceptualization to delivery. Ultimately working across Stakeholders, Business Units and Development Teams to deliver solutions of International Standards.
Client Facing Technology - Web Portal Services
Assistant Vice President - User Experience
Sep 2006 - Jun 2012
Here I developed Rich Web Applications and Mobile Web Applications within Barclays Capital to achieve consistent design and layout for best user experience and usability. I also design Internal Organisation Posters for Product Launches and Corporate Events.
Standard Chartered Bank
Senior System Analyst
Sep 2004 - Sep 2005
As the project leader in Standard Chartered Bank, I meet with in house product owners dealing with Transaction and Payments. I would decide base on the requirements from Senior Managers and design with the B2B System in mind with the System Design and Visual Design that is best suited for the project. I work on the core design and logic, which will then be hand over to my developers for production.
Senior Software Engineer / Executive Producer
Feb 2000 - Sep 2004
As a Executive Producer in Bridge Information Systems, I lead a team of professional Producers, Programmers and Developers on financial websites using our in house Bridge Feeds to generate dynamic Financial content. I also spear head the Research Development with another group of Programmer to create cutting edge and complex internet solutions/products. I create from web-base server administration tools to Palm Financial websites using AvantGo to generate dynamic financial contents.
Due to the acquisition of Reuters. I still perform the same role as I was in eBridge to lead a team of Producers, Programmers and Developers. Acquiring even more experience with Reuters Technology.
Activemedia Pte Ltd
Executive Producer / Project Manager
Jan 1998 - Jan 1999
As a Executive Producer, I manage a team of designers and developers in planning, designing and programming. I also double as a System Administrator planning clients hardware requirement and specifications. Internally I manage the entire office's network domain and train Technical Engineers on system setup and backup procedures. I also developed an custom portal server engine for our subsidiary(www.hotspots.com) which gets content from providers automatically and it only requires an Administrator to manage the contents remotely from writers all over the world using the customized web base modules.
The Edge Consultant
Senior Site Builder
Jul 1997 - Dec 1998
Here is where I started as an HTML Developer to a Senior Site Builder. I've gain great amount of knowledge on the internet during my stay. My greatest achievement here is the understanding of browser behaviors. I know exactly what is possible in Internet Explorer and Netscape on various versions. I supervise developers and designers on projects to meet dead lines. I also provide consultancy to designers on design limitations and work around for web implementations.