EXPERIENCES
Oracle
Cloud - Center of Excellence
Chief UI/UX Architect
SEP 2021 - Now
I spearhead the enhancement of Oracle Cloud Innovations' suite of products, elevating user experiences globally through simplicity and intuitiveness, thereby delighting customers worldwide.
In my role as Country Leader for the Singapore, China, Korea, and Japan Innovation Center, I oversee the recruitment and management of innovation teams across the region. I focus on developing specialized capabilities within these teams to cater to Singapore's technology innovation landscape.
DBS Bank
Consumer Banking Group - Digital & Customer Experience
Product Lead, Digital Channel Regional
Aug 2015 - Jan 2021
As the Product Lead for the Regional Digital Channels, I collaborate with stakeholders to develop strategic plans, roadmaps, and budgets for digital products. I oversee multiple squads comprising Product Owners, Backend and Frontend Developers, and Designers dedicated to digital projects. Our focus is on effectively rolling out these initiatives across various channels within the region.
Accenture
Digital Delivery - Mobility
UX Team Lead - Manager
May 2015 - Aug 2015
I specialize in developing products and solutions tailored for a diverse range of industries across the ASEAN region. As part of my role, I lead and mentor teams of junior UX Designers, guiding them through the entire product development lifecycle from requirement gathering and conceptualization to prototyping and market launch.
PayPal
Regional Solutions Engineering
UI/UX Architect
Jun 2012 - Apr 2015
I oversee a team at PayPal that focuses on the User Interface and Usability aspects of web and mobile applications. My responsibilities include gathering requirements from stakeholders and providing guidance on design, usability considerations, and technical constraints. I translate high-level requirements into detailed technical specifications, ensuring they account for security, risk management, usability, and design principles.
Drive innovation projects within the payment space. Product management of these projects from conceptualization to delivery. Ultimately working across Stakeholders, Business Units and Development Teams to deliver solutions of International Standards.
Barclays Capital
Client Facing Technology - Web Portal Services
Assistant Vice President - User Experience
Sep 2006 - Jun 2012
During my tenure at Barclays Capital, I specialized in the development of Rich Web Applications and Mobile Web Applications, focusing on ensuring a unified design and layout to enhance user experience and usability. Additionally, I contributed to the creation of Internal Organization Posters for product launches and corporate events.
Standard Chartered Bank
Senior System Analyst
Sep 2004 - Sep 2005
In my role as project leader at Standard Chartered Bank, I collaborate closely with in-house product owners specializing in Transactions and Payments. Guided by senior management requirements, I design solutions with a specific focus on the B2B system, integrating both system architecture and visual design elements tailored to the project's unique needs. I oversee the implementation of core design and logic, which is then transitioned to my development team for production.
Thomas Reuters
Senior Software Engineer / Executive Producer
Feb 2000 - Sep 2004
As an Executive Producer at Bridge Information Systems, I oversee a team comprising professional Producers, Programmers, and Developers focused on creating financial websites. Leveraging our proprietary Bridge Feeds, we generate dynamic financial content. Additionally, I lead Research and Development efforts with another group of programmers to innovate and develop advanced internet solutions and products. This includes creating web-based server administration tools and Palm Financial websites using AvantGo.
Following the acquisition by Reuters, my role remains unchanged, where I continue to lead a team of Producers, Programmers, and Developers. This acquisition has further enriched my experience with Reuters technology, enhancing our capabilities in delivering cutting-edge solutions.
Activemedia Pte Ltd
Executive Producer / Project Manager
Jan 1998 - Jan 1999
As an Executive Producer, I oversee a team of designers and developers, coordinating the planning, design, and programming phases of projects. Additionally, I serve as a System Administrator, where I strategize client hardware requirements and specifications. Internally, I manage the entire office network domain and provide training to Technical Engineers on system setup and backup procedures.
Furthermore, I spearheaded the development of a custom portal server engine for our subsidiary, www.hotspots.com. This engine autonomously retrieves content from providers and is managed remotely by an Administrator using customized web-based modules. This setup enables writers worldwide to contribute content seamlessly.
The Edge Consultant
Senior Site Builder
Jul 1997 - Dec 1998
I began my career journey as an HTML Developer and progressed to the role of Senior Site Builder, acquiring extensive knowledge and expertise in internet technologies along the way. My notable achievement lies in my deep understanding of browser behaviors, particularly in Internet Explorer and Netscape across different versions.
In this role, I managed developers and designers, ensuring timely project delivery. I also provided consultancy to designers on design limitations and effective solutions for web implementations. This role enabled me to play a crucial part in project success by offering technical guidance and strategic oversight.
